CBAP Certification

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Key Features

Course outline


Who can Attend

Business Analysts play a key role in strategy formation, timely project delivery and building effective workflows. The Certified Business Analysis Professional (CBAP®) designation is a much sought-after certification from the International Institute of Business Analysis (IIBA®) for individuals who have considerable Business Analysis experience. This world-renowned credential requires candidates to successfully clear a mandatory process of three and a half hour exam of 150 questions based on the Business Analysis Body of Knowledge (BABOK®).

Technocerts is an Endorsed Education Provider (EEP™) of the International Institute of Business Analysts (IIBA®). Our training workshop will train you to pass the CBAP® Exam, and will lead you to professional competence in the principles and practices of business analysis. You will learn to skilfully analyse and identify business needs, and determine practical solutions that will help achieve business goals. CBAP® recipients are much respected as elite, senior members of the BA community.

24 hours instructor-led training

IIBA Endorsed Education Provider (EEP™)

21 CDU credits and 24 PDUs on certification

Courseware Approved by IIBA

Course delivered by certified instructor

Post workshop support and assistance

Introduction to BA and BOK

Business Analysis Planning and Monitoring

Task 1: Plan Business Analysis Approach

Task 2: Conduct Stakeholder Analysis

Task 3: Plan Business Analysis Activities

Task 4: Plan Business Analysis Communication

Task 5: Plan Requirements Management Process

Task 6: Manage Business Analysis Performance


Task 1: Prepare for Elicitation

Task 2: Conduct Elicitation Activity

Task 3: Document Elicitation Results

Task 4: Confirm Elicitation Results

Requirements Management and Communication

Task 1: Manage Solution Scope and Requirements

Task 2: Manage Requirements Traceability

Task 3: Maintain Requirements for Re-use

Task 4: Prepare Requirements Package

Task 5: Communicate Requirements

Enterprise Analysis

Task 1: Define Business Needs

Task 2: Assess Capability Gaps

Task 3: Determine Solution Approach

Task 4: Define Solution Scope

Task 5: Define Business Case

Requirements Analysis

Task 1: Prioritize Requirements

Task 2: Organize Requirements

Task 3: Specify and Model Requirements

Task 4: Define Assumptions and Constraints

Task 5: Verify Requirements

Task 6: Validate Requirements

Solution Assessment & Validation

Task1:Solution Assessment & Validation

Task 2: Allocate Requirements

Task 3: Assess Organizational Readiness

Task 4: Define Transition Requirements

Task 5: Validate Solution

Task 6: Evaluate Solution Performance

Underlying Competencies


Technique1: Acceptance and Evaluation Criteria Definition

Technique 2: Benchmarking

Technique 3: Brainstorming

Technique 4: Business Rules

Technique 5: Data Dictionary and Glossary

Technique 6: Data Flow Diagrams

Technique 7: Data Modelling

Technique 8: Decision Analysis

Technique 9: Document Analysis

Technique10: Estimation

Technique11: Focus Groups

Technique 12: Functional Decomposition

Technique 13: Interface Analysis

Technique 14: Interviews

Technique 15: Lessons Learned Process

Technique 16: Metrics and Key Performance Indicators

Technique 17: Non-functional Requirements Analysis

Technique 18: Observation

Technique 19: Organizational Modelling

Technique 20: Problem Tracking

Technique 21: Process Modelling

Technique 22: Prototyping

Technique 23: Requirements Workshops

Technique 24: Risk Analysis

Technique 25: Root Cause Analysis

Technique 26: Scenarios and Use Cases

Technique 27: Scope Modelling

Technique 28: Sequence Diagrams

Technique 29: State Diagrams

Technique 30: Structured Walk through

Technique 31: Survey/Questionnaire

Technique 32: SWOT Analysis

Technique 33: User Stories

Technique 34: Vendor Assessment

From the Course:

Get knowledge and skills required to be an effective and result-oriented business analyst

Learn the principles and practices of business analysis

Become a part of an elite recognised professional group

Demonstrate your continued dedication to the profession through recertification requirements

Peers and management will recognise your competence in the field

Follow established standards that are outlined in the Business Analysis Body of Knowledge (BABOK®)

Achieve reliable, quality results with enhanced efficiency and consistency

From the Workshop :

24 hours Instructor-led training

21 CDUs from IIBA® and 24 PDUs from PMI on successfully completing the certification exam

Summary of all Tools and Techniques

Case Study to provide a simulation of the implementation of BA concepts

Training and support to write and pass the CBAP® Exam

Indicative roles or people who should attend this training program are:

Business and Systems Analysts

Developers who need to specify requirements

Team Leaders

Project Managers

Software Engineers

Software Managers


Process improvement professionals

Requirements analysts or management professionals